The Northwood University Provost featured faculty expertise during a Thought Leader Series event.
The following faculty members were recognized for published research and other accomplishments:
• Michael Burkhardt: Effects of perceived service quality, customer satisfaction, perceived switching costs, and price sensitivity on personal automobile policy continuance intention
• Don Ball: Exploring leadership’s business cultural assumptions and practices within the higher education industry influencing graduate employment success in the 21st century: An exploratory qualitative inquiry
• Scott Warner: A case for compassionate leadership
• Christie McDonald: How can Northwood University support those who have served?
• Kevin McCormack: Does adoption and utilization of analytics applications follow the Lassilla and Braucheau model?
