Business Office

Please utilize this information to find answers to questions related to tuition, financial policies, and payment options. Our personnel are available to answer all of your business office questions.

Financial Policies

Refund Policy for the Adult Degree Programs

Students must notify the program center staff in writing of any changes to their enrollment. This date received will be the withdrawal date used in processing any refunds.

All courses dropped prior to the start of the course will be refunded in full.

Definition of a week: Seven days starting on the first scheduled meeting of a class.

Twelve Week

• 90% if withdrawal is during the first week of class
• 75% if withdrawal is during the second week of class
• 50% if withdrawal is during the third week of class
• 25% if withdrawal is during the fourth week of class
• 0% after fourth week of class

Last Day to Withdraw
Ten Week-Friday of the 8th week
Twelve Week-Friday of the 10th week

Eight Week

• 90% if withdrawal is during the first week
• 75% if withdrawal is during the second week of class
• 50% if withdrawal is during the third week of class
• 0% after fourth week of class

Last Day to Withdraw
Friday of the 6th week

Six Week

• 75% if withdrawal is during the first week
• 0% after first week

Last Day to Withdraw
Five Week-Friday of the 4th week
Six Week-Friday of the 5th week

Three or Five Day

• 75% if withdrawal is prior to second class meeting
• 0% after second class meeting begins

Last Day to Withdraw
Three Day-End of the 2nd day
Five Day-End of the 4th day

Comprehensive Exams, Projects, Thesis, and Correspondence

• 75% if withdrawn within the first two weeks
• 0% after two weeks

Last Day to Withdraw
Ten Week-Friday of the 8th week of the term
Twelve Week-Friday of the 10th week of the term

Refunds for recipients of Federal Financial Aid

As prescribed by law and regulation, Federal Title IV funds will be returned to the applicable sources in the following order: Unsubsidized Federal Stafford loan, Subsidized Federal Stafford loan, Federal Plus loan, Federal Pell Grant, FSEOG, other Title IV Aid Programs, other federal sources of aid, state sources of aid. Examples of this refund policy are available at the Financial Aid Offices on each campus.

Collection Uncollected Funds/NSF Checks

A $15 service charge will be added for each check returned unpaid by the bank, each time it is returned. Each NSF check is redeposited one time.

Payment Options

The following list is the current accepted methods of payment:

• Personal check drawn on U.S. funds only
• Online payments: credit cards and e-checks (Pay via My.northwood.edu)
• Traveler's checks and money orders
• Wire transfers of U.S. funds - direct all wires to Comerica Bank, 1616 N. Saginaw, Midland, MI 48640, ABA# 0720-0009-6 for credit to Northwood University account #1850-33743-5, Swift #: MNBDUS33. It can take several weeks for Northwood to receive credit for wire transfers. Please plan accordingly.
• Educational savings plan
• Third Party billing
• Financial Aid

Personnel

Florida Program Center

Florida Outreach Center
2600 N. Military Trail
West Palm Beach, FL 33409-2911
Office Hours: Monday-Friday 8:30am – 5:00 pm
561.478.5515 - office
561.478.5535 - fax
E-mail

Contact: Greg Morris
Business Manager

Texas Program Center

Texas Outreach Center
1114 West FM 1382
Cedar Hill, TX 75104
Office Hours: Monday-Friday 8:30am – 5:00 pm
972.293.5432 - office
972.291.3824 - fax
E-mail

Contact: Heidi McGuire
972.293.5460 - office

All Other Locations

University College Center
4000 Whiting Drive
Midland, MI 48640-2398
Office Hours: Monday-Friday 8:30 a.m. - 5:00 p.m.
989.837.4437 - office
989.837.4457 - fax
E-mail

Contact: